Privacy

 

ARMtech Respects Your Privacy

Protecting your privacy is important to us. Policyholders like you have trusted us with your insurance needs for years, and we take our obligation to safeguard and secure your personal information seriously. We want you to understand how we protect your privacy and when we collect and use your information.

Summary

This summary tells you the basics of our privacy commitment to you: how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

  • We obtain personal information from you directly, from your transactions with us, and from third parties.
  • We will not sell your information to third parties.
  • Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
  • We extensively secure and limit access to your information.
  • We protect information about potential, current, and former policyholders.

The Information We Collect

Non-public personally identifiable information ("Information") is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

Information We Obtain From You

During the quoting, application, or claims handling processes, you may give us Information such as your:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Taxpayer ID (SSN or EIN)
  • Driver's License Number
  • Date of Birth
  • Etc.

Information About Your Transactions

We may collect Information about your transactions and experiences with us and others, such as your payment history, claims, coverage, and policy changes.

Access and Correction of Personal Information

Policy holder Information may be accessed via the website, contacting your Agent, or by contacting ARMtech directly.

ARMtech and its Agents strive to ensure the validity of the information we collect. It is also the responsibility of the Insured to verify that the information filed represents their intentions. Any invalid information reported can result in a disruption of coverage for the Insured.

The Information We Disclose

Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and/or claims records.

We use this Information to process and service your policy; to settle claims; with your consent; or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as information about our current policyholders.

Information may be provided to organizations conducting actuarial research or audits. In this case, you may be individually identified in any research report. The organization must agree not to redisclose the Information and the Information will be returned to us or destroyed when it is no longer needed.

We may also share your Information for other permitted purposes, including:

  • with our reinsurers
  • with insurance-support organizations that detect and prevent fraud
  • with state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities
  • if ordered by a subpoena, search warrant, or other court order

Confidentiality and Security

We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

Additional Information for Our Website Users

We continuously improve www.armt.com. We are interested in how visitors use our website, what they like and dislike, and where they have problems. We may gather data on how users navigate our site so we can make www.armt.com an easy place to do business. Our tools may gather data such as what browser a person uses or even what pages are most popular.

We use cookies to improve your experience while using www.armt.com. Cookies are small files that are stored on your computer. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our website, and they are required for certain portions of our website. Most browsers let you determine whether or not you accept our cookies. If you do not use cookies, you will not be able to use certain www.armt.com features, such as the "remember me" function for policyholders that lets you store your User ID so you do not have to input it every time you log in from the same computer.

We also provide some links to third-party websites that are not owned by ARMtech. ARMtech has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.

Changes to This Privacy Policy

We may modify our privacy policy from time to time. The most recent version is always posted at www.armt.com.

What to Do if You Have Privacy or Security Concerns?

If you have a concern about privacy or security at ARMtech, we want to hear about it.

Please contact us at:

ARMtech, Inc
7101 82nd Street
Lubbock, Texas 79424
800-335-0120
privacypolicy@armt.com

The Effective Date of the revised Privacy Policy is 1/1/2009